Reputation Management for Physicians
You Need satisfied patients to grow your medical practice. And the easiest way to stop turnover is to understand which patients are unhappy, before they leave you for the competition.
Our Patient Feedback & Reputation Management system is the most cost-effective and efficient way to stay on top of how your patients feel about your practice.
Protect Your Online Reputation
From Damaging Reviews
By allowing your patients to submit feedback before they walk out the door you can acknowledge and resolve the poor experiences and capture the wonderful experiences before the patient is distracted with life happening.
Know how your patients feel BEFORE they walk out your door. Unhappy patients want to be heard. Acknowledge Detractors before they tell the world on social media. And with our real-time messaging system it’s simple for your Promoters to share their wonderful experiences on review sites like google and Yelp.
Utilizing our video and audio reviews capability you can prove to the world that your reviews, and your reviewers, are real. Spam reviews are a huge problem. Our system eliminates that problem. And when you exceed your patient’s expectations, we help you share their experiences with the world — via social media, Google, Yelp and more.
By enticing your patients to leave a review before they walk out the door you get a more realistic account of their experience before they forget. People are often very specific about the things they expect from your business. With our reputation management tool, gathering feedback and monitoring the voice of your patients is automatic.
For your Staff
It couldn’t be quicker.
Like any connection between people, the relationship between your patient and your front-office team is a dynamic and ongoing one. Give your team the tools they need to quickly and easily understand how to make every interaction count.
For your Patients
It couldn’t be easier.
In just 3 simple steps your patients can post Text, Audio or Video Reviews before they leave your office. It takes just 2 minutes or less and you will capture more feedback than you ever have. And every review is searchable on Google, Bing and Yahoo creating more traffic to your website.
Rate Your Experience
Submit a Review
Your Patients Will Talk To Someone
Make Sure it’s You
By giving every patient the opportunity to provide feedback immediately, while they are still in your office, you get honest, unfiltered details about their experience.
Capture Feedback Before the Patient Leaves Your Office
Address Unhappy Patients Immediately
Dramatically Increase Positive Reviews
Make Smarter Decisions Faster
One-time fee for customization, branding and setup.
Per Location or Doctor
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